Source record
Local businesses need a response process for listing-verification scams and review artifacts that can damage trust or visibility.
How to get rid of this type of negative review? This is the absolute worst type of negative review you can get because it sticks to the profile for months. And the thing is, is that it's not even a review.
It's an update from customer. So how do you get rid of it? Well, you could try reporting it and I would choose off topic, but good luck.
Cause Google doesn't often action these. But the best method is to just get someone to post a new update from customer that will replace it on your profile.
Local businesses need a response process for listing-verification scams and review artifacts that can damage trust or visibility.
Capture the suspicious message or review artifact, verify it through official GBP channels, and document the response path before engaging.
This source is connected to Local listing scams and review-risk handling.
This is the absolute worst type of negative review you can get because it sticks to the profile for months.