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Agency transparency / client governance

Source-backed creator statements and evidence excerpts related to Agency transparency / client governance.

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The creator says clients should know exactly what their agency is doing, why it is doing it, and be able to understand the explanation; unclear activity and circular explanations are warning signs.

@@tjrobertson52 · asserts

I wanna talk about how to know if your marketing agency is ripping you off. Whenever I talk to a business owner that's paying a marketing agency, I always ask, what is the agency doing for you? And the most common response I get is, I don't know. This is incredibly common, and it's the first sign that your agency is probably ripping you off. Let me give y...

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Related Source Records

If you can't explain what your marketing agency does, you might be getting ripped off 😬 What...

@@tjrobertson52 · 2025-07-31

I wanna talk about how to know if your marketing agency is ripping you off. Whenever I talk to a business owner that's paying a marketing agency, I always ask, what is the agency doing for you? And the most common response I get is, I don't know. This is incredibly common, and it's the first sign that your agency is probably ripping you off. Let me give y...

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Evidence Passages

I wanna talk about how to know if your marketing agency is ripping you off. Whenever I talk to a business owner that's paying a marketing agency, I always ask, what is the agency doing for you? And the most common response I get is, I don't know. This is incredibly common, and it's the first sign that your agency is probably ripping you off. Let me give you another one. Today I was talking with a business owner I've known for over a decade. He owns several businesses, and he's hiring a different agency for two o...
does less and less work for them. This is why I decided to bring all of our clients directly into our task management system. Not only can they see every task we're working on and all of our internal communications, they can also join in on those conversations. So I'm not saying you should fire your agency, but if you're not crystal clear on what they're doing and why they're doing it, you should definitely have a talk.