AI can't do real work in your business without these 2 documents. Here's how to build both fast 👇 What task would you automate first? #ClaudeAI #AIForBusiness #AITools #AIDocumentation
There's really only one thing you need to do to keep up with AI, and that's create and maintain documentation. Without documentation, AI will never be able to do meaningful work in your organization. And with it, it can already handle most works done on a computer better than a human. I'm gonna talk about the two types of documentation you need and how you can start creating it now very quickly. This is gonna be the abbreviated version of the much longer process we go through for all of our clients at our agency. The first kind of documentation you need is a company knowledge base. If you want the AI to do any kind of meaningful work in your organization, it needs to understand everything about your organization. Collecting and structuring all that information takes a lot of time, but you don't have to do it all at once, and Claude can help. Even if you're going to be using ChatGPT or
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There's really only one thing you need to do to keep up with AI, and that's create and maintain documentation. Without documentation, AI will never be able to do meaningful work in your organization. And with it, it can already handle most works done on a computer better than a human. I'm gonna talk about the two types of documentation you need and how you can start creating it now very quickly. This is gonna be the abbreviated version of the much longer process we go through for all of our clients at our agency...
t to retrieve just the information you need for a given task. Then you're gonna give it your website URL, any social media handles, and any other documentation or data you have about your company. Just dump everything in there. Claude is really good at handling large amounts of messy content. One pro tip: instruct Claude to separate the documents into those that contain information that can be shared publicly and those that contain internal information. If you don't do this, you will probably find AI models are...
handling for you. The first skill you should build is one to update and maintain that knowledge base. In that same chat conversation you had to create your knowledge base, just tell Claude: I now want you to make a skill for updating and maintaining this knowledge base. Whenever I give you new information about our company or industry, you should look through all of our current documents and determine if any of them need to be updated. If the information doesn't fit in an existing document, you should create a n...
Public Insight Cards
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Company knowledge bases should separate publicly shareable information from internal-only information to prevent AI models from using private context in public-facing outputs.
AI knowledge base / public vs internal · asserts
t to retrieve just the information you need for a given task. Then you're gonna give it your website URL, any social media handles, and any other documentation or data you have about your company. Just dump everything in there. Claude is really good at handling large amounts of messy content. One pro tip: instruct Claude to separate the documents into tho...
After building a knowledge base, teams should create instructions describing each document, when to use it, and which information is internal-only.
AI knowledge base / instructions · asserts
t to retrieve just the information you need for a given task. Then you're gonna give it your website URL, any social media handles, and any other documentation or data you have about your company. Just dump everything in there. Claude is really good at handling large amounts of messy content. One pro tip: instruct Claude to separate the documents into tho...
Each repeated AI task should have a skill/instruction set that is updated with feedback and lessons after the task is completed.
Skills / continuous improvement · asserts
handling for you. The first skill you should build is one to update and maintain that knowledge base. In that same chat conversation you had to create your knowledge base, just tell Claude: I now want you to make a skill for updating and maintaining this knowledge base. Whenever I give you new information about our company or industry, you should look thr...
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