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@tjrobertson52 source record
You wouldn't hire a senior employee and hand them a broom — so why are we doing that with AI? Stop plugging AI into human processes. Rebuild them. #BusinessStrategy #AITools #FutureOfWork
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iYou wouldn't hire a senior level employee and then hand them a broom. Right, but that's exactly how we're treating AI right now. I think businesses are just starting to realize there's a huge gap between what AI models are now capable of and how we're actually using them. The reason for that gap is that we haven't figured out how to work AI into our processes the right way. Most businesses are just looking at their current processes and trying to figure out which individual steps could be handled by AI. And when you look at it that way, the answer is typically not a whole lot. Most of the important steps in your existing processes require some degree of judgment or context or trust that these models just don't have yet. And so we end up giving them only the most basic tasks where there's little to no risk of them making a mistake. Things like writing the first draft of a document that
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You wouldn't hire a senior level employee and then hand them a broom. Right, but that's exactly how we're treating AI right now. I think businesses are just starting to realize there's a huge gap between what AI models are now capable of and how we're actually using them. The reason for that gap is that we haven't figured out how to work AI into our processes the right way. Most businesses are just looking at their current processes and trying to figure out which individual steps could be handled by AI. And when...
in a thousand different ways with the ability to be multiplied a thousand times. If you were to hire an exceptionally talented person to your team right now, you'd be foolish to just give them your existing processes and say, hey, follow this checklist. No, you would start from first principles. You'd start with the goal in mind and you determine a process that works with the talents of this person. So I would challenge you to pick one process in your organisation. Not an individual task, an entire process. Scra...
. Maybe a specific step requires a human to go into a specific piece of software or multiple pieces of software. Well, AI can already use most popular software, and I think it's safe to say that within a few years, if your software can't be used by AI, it will be obsolete. Now, I'm not saying you can replace all the humans in your company. I think as you go through this process, you're gonna find the places where you still do need humans, and I think you should double down on those areas. And if the humans are f...
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