@tjrobertson52 source record

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Public Evidence Excerpt

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So you'll just announce their AI customer service rep. This is a product for small business owners where an AI can answer your phone for you when you can. Based on their promo video, it actually looks pretty cool. It sounds realistic. There's not a lot of Delay. It can answer common questions about your business and even set up appointments. Of course, it's not able to do everything a human can do. So it only answers the phone if it would Have gone to voicemail. And if it's unable to meet the caller's request, it schedules a callback Or appointment with a real human. Now, I know a lot of business owners and customers don't like This. You might be thinking, I don't want to talk to an AI or my customers don't want to talk to An AI. And you might be right. A lot of people don't. I don't like talking to AI a lot of the time. However, as this technology progresses, as it becomes better and mo

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So you'll just announce their AI customer service rep. This is a product for small business owners where an AI can answer your phone for you when you can. Based on their promo video, it actually looks pretty cool. It sounds realistic. There's not a lot of Delay. It can answer common questions about your business and even set up appointments. Of course, it's not able to do everything a human can do. So it only answers the phone if it would Have gone to voicemail. And if it's unable to meet the caller's request, i...

Public Insight Cards

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AI phone/customer-service reps may raise customer expectations: tolerance for unanswered calls or long holds could fall as AI answering becomes more common.

AI customer service · asserts

So you'll just announce their AI customer service rep. This is a product for small business owners where an AI can answer your phone for you when you can. Based on their promo video, it actually looks pretty cool. It sounds realistic. There's not a lot of Delay. It can answer common questions about your business and even set up appointments. Of course, it...

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